From off-campus, make sure that you are logged into the proxy server by logging in through MyNewSchool and clicking on the Libraries link under the Apps Locker. Once on the Library website, click on the Database A-Z icon under the 'Quick Links' header. This will take you to the Database A-Z page where you can click on the link to the database. Please note that entering the resource's direct web address (e.g., WWD.com) does not work. Some database access problems can be fixed by clearing your cookies or switching to a different browser.
If you still have trouble, email us at firstname.lastname@example.org or submit your request for assistance at http://answers.library.newschool.edu. If possible, please include whether you were on campus or off campus, the browser you are using, and screenshot of the page that you tried to access the database from, and a screenshot of any error messages.
If there is a known system-wide issue on a particular database, a notice will be posted about when we can expect service to be restored.
Please note that a few databases require that you first register using your New School email address in order to access the resource. These include: RefWorks, FT.com, LinkedIn Learning and New York Times Digital.